Faq

Here is a list of common questions that our clients ask us. If you need more information don’t hesitate to get in touch with us.

How do I make requests to my driver during the trip?

All of our stretch Luxurious Transportation have intercom systems for talking to your chauffeurs during the trip. Also, all drivers carry cell phones so that you can maintain communication for additional pickups throughout the day.

What is meet-and-greet service?

The Platinum Transportation Services´s chauffeur greets passengers inside the airport, waiting just outside the arrival terminal, with a sign displaying the passenger’s name. For cruise ports, bus terminals and other public transportation ports, your chauffeur will wait in the nearest designated passenger pickup area. The chauffeur holding a name board will wait for you outside their vehicle.

When are payments due for services?

The payment is executed the moment the service is booked.

Is there a charge if I need to make a stop?

The additional stops are charged per stop (the maximum duration of 10 minutes per stop).

Are your vehicles insured?

Yes, all the vehicles are fully licensed and insured.

Do You Have Any Questions?